2023 Infrastructure Report

One of our Year End Wrap-up Blogs. Others include 2023 Year in Review, 2023 GiveSignup Product Recap, 2023 TicketSignup Product Recap, 2023 Infrastructure Report, 2024 Company Strategy, 2024 RunSignup Roadmap, 2024 GiveSignup Roadmap, 2024 TicketSignup Roadmap. Solid Infrastructure for our Customers 0 Zero downtime in…

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Thanksgiving Infrastructure Report

Thanksgiving is the biggest day of the year for the endurance community. This year, we had 833 Trots use us to sign up 920,761 participants for trots on Thanksgiving morning. That is up from 730 trots (up 14%) and 756,000 (up 21%)…

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AWS Service Outage

Update as of June 13, 2023 5:29PM EDTAWS is reporting that it is now fully operational and all service issues have been resolved. GiveSignup impacted services are fully operational as well. Note that PageView data accuracy may have been impacted during the…

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PCI Audit & Safeguarding Data

We have just completed our annual PCI DSS certification. An independent auditor has issued a new Attestation of Compliance for PCI DSS. The Payment Card Industry has strict security requirements for the storage and processing of payment card data. We meet or exceed those requirements…

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December 7 AWS Outage

A major set of problems at Amazon Web Services East Region started around 10:30 AM on December 7. Fortunately, GiveSignup | RunSignup continued to process transactions and serve our customer’s tens of thousands of websites we serve during the entire time. Here is…

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Single Sign On Across All Sites

We are excited to announce Single Sign On (SSO) for GiveSignup.org, RunSignup.com, and the rest of our platform’s sites including: GiveSignup | RunSignup continues to invest heavily in key platform features, like financials and payments, free email marketing, free websites, and more. At the same time, many…

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New Payment Processing Rolling Out

Over the next couple of weeks we will be rolling out new payment processing. We have done a major refresh of the code and moving to new payment processors, Adyen and Payroc. The purpose of this is to prepare properly for our…

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Sales Tax Detailed Technical Implementation

Note: The Sales Tax system is not yet generally available. In the mean time, you can use our old sales tax system where you can set up rates and will file directly. We expect this system to roll out in November, 2019….

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Infrastructure Upgrade

Over the past couple of weeks the RunSignup and GiveSignup infrastructure has gone through a large upgrade. The good news is that there has been no downtime! Also, the site speed has increased a bit as well and just squeaked under 2…

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